Please read these Terms carefully. They apply to Service Grower subscriptions unless a separate written agreement says otherwise.
1. Agreement to these terms
These Subscription Terms & Conditions (the “Terms”) are an agreement between Service Grower (“Service Grower,” “we,” “us,” or “our”) and the person or business purchasing or using our subscription services (“you” or “Customer”). By purchasing a subscription, accepting an order form, or using the services, you agree to these Terms.
If an order form, proposal, statement of work, checkout page, or other written agreement between you and Service Grower contains different terms, that document controls for the specific services it covers.
2. Subscription and services
Your subscription includes the products and services described on the checkout page, order form, or proposal you accepted. Services may include a managed website, hosting, content, visibility tools, reputation tools, lead-capture tools, a customer hub, support, or other agreed services.
Some features depend on third-party platforms, integrations, approvals, or accounts. We may improve, replace, or discontinue features as our platform evolves, provided that we do not materially reduce the core service you purchased during a paid billing period.
3. Billing and automatic renewal
Unless your order says otherwise, subscriptions are billed monthly in advance and automatically renew each month until canceled. You authorize Service Grower and its payment processor to charge the payment method on file for recurring subscription fees, applicable taxes, and any additional services or usage you approve.
You must keep a valid payment method and accurate billing information on file. If a payment fails, we may retry the charge and may suspend services after giving reasonable notice. You remain responsible for amounts incurred before suspension or cancellation.
4. Additional charges
The base subscription does not include every possible third-party or usage-based cost. Charges for advertising spend, domains, premium software, carrier or messaging fees, phone numbers, email or text usage, registration fees, taxes, or other optional services may be billed separately when disclosed to and approved by you.
Third parties may change their pricing, rules, or eligibility requirements. We will communicate material changes that affect charges we bill directly whenever reasonably possible.
5. Cancellation and refunds
You may cancel a month-to-month subscription by providing written notice at least 30 days in advance to hello@servicegrower.com. Your cancellation becomes effective at the end of the first billing cycle whose renewal date is at least 30 days after we receive your written notice.
If we receive your notice fewer than 30 days before your next billing date, that renewal will still be charged and service will continue through the paid billing period. You will not receive a refund or prorated refund for that charge; instead, billing will stop for the following billing cycle that satisfies the 30-day notice requirement.
Except where required by law or expressly stated in a written guarantee, fees already paid are non-refundable. Canceling the base subscription does not cancel separately contracted advertising, messaging, software, domain, or other third-party commitments.
6. Your responsibilities
You will provide timely, accurate information, content, approvals, credentials, and access reasonably needed to perform the services. You represent that you have the right to use everything you provide to us, including names, logos, images, customer data, testimonials, and account access.
You are responsible for your business operations, legal and regulatory compliance, offers, claims, licenses, customer communications, privacy notices, and obtaining any consent required for email, text messages, call tracking, reviews, advertising, or data collection.
7. Acceptable use
You may not use the services to break the law, infringe another person’s rights, distribute malware, send unlawful or unsolicited communications, mislead consumers, interfere with the platform, attempt unauthorized access, or promote content that is fraudulent, abusive, or harmful. We may suspend or terminate services for a material violation, illegal activity, security risk, or conduct that could harm customers, third parties, or our systems.
8. Content, accounts, and ownership
You retain ownership of the content and business materials you provide. You grant us a limited license to host, copy, adapt, display, and use those materials as needed to provide the services.
Service Grower and its licensors retain ownership of our platform, software, systems, templates, methods, reusable components, know-how, and pre-existing materials. Unless a written agreement states otherwise, you may use final custom deliverables created specifically for your business after all related fees are paid, but that right does not transfer ownership of our platform or reusable technology.
9. Third-party services
Our services may connect to or rely on third-party products such as hosting, payment processing, advertising networks, search engines, social networks, telecommunications providers, analytics tools, domain registrars, or customer-management platforms. Their separate terms and policies may apply. We are not responsible for a third party’s outage, policy change, account restriction, data practice, or decision.
10. Results and no guarantees
Marketing performance depends on many factors outside our control. We do not guarantee search rankings, placement in AI-generated answers, leads, sales, reviews, advertising approval, platform availability, or a particular financial result. Any forecasts, estimates, examples, or calculator outputs are illustrative and are not promises of future performance.
11. Confidentiality and data
Each party will use reasonable care to protect non-public information received from the other and will use it only to fulfill the relationship, except when disclosure is required by law. Our handling of personal information is also subject to any privacy notice posted on our website and any separate data-processing terms the parties agree to.
12. Disclaimer of warranties
To the fullest extent permitted by law, the services are provided “as is” and “as available.” We disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, or compatible with every third-party system.
13. Limitation of liability
To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from these Terms or the services.
To the fullest extent permitted by law, Service Grower’s total liability arising from these Terms or the services will not exceed the amount you paid Service Grower for the affected services during the three months before the event giving rise to the claim. These limits do not apply where applicable law does not allow them.
14. Indemnification
You will defend and indemnify Service Grower and its team against third-party claims, damages, and reasonable costs arising from content or data you provide, your business practices, your violation of law, or your breach of these Terms. We will promptly notify you of a covered claim and reasonably cooperate in the defense.
15. Termination
Either party may terminate for a material breach that is not cured within a reasonable time after written notice. We may terminate or suspend immediately when necessary to address illegal activity, a security threat, nonpayment, or material harm. On termination, amounts already incurred remain due. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, liability limits, indemnification, and dispute terms.
16. Governing law and disputes
These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Before filing a claim, each party agrees to give the other written notice and make a good-faith effort to resolve the dispute informally. Unless applicable law requires otherwise, courts located in Illinois will have exclusive jurisdiction over disputes arising from these Terms or the services.
17. Changes to these terms
We may update these Terms as our services or legal obligations change. We will post the updated version with a new effective date. If a change materially affects an active subscription, we will provide reasonable notice. Continued use after the change takes effect constitutes acceptance of the updated Terms.
18. General terms
Neither party may assign these Terms without the other party’s consent, except in connection with a merger, acquisition, reorganization, or sale of substantially all relevant assets. We are not liable for delays caused by events beyond our reasonable control. If part of these Terms is unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver. These Terms and any incorporated order documents are the complete agreement about the subscription and replace prior discussions about the same subject.
19. Contact us
Questions, notices, and cancellation requests may be sent to hello@servicegrower.com or discussed by calling (708) 847-0878.